Effective Date: January 2, 2025
Last Updated: January 30, 2025

Introduction

We are Sproutly, LLC, dedicated to addressing outsourcing challenges through services and tools that enhance project outcomes with adaptability, empowerment, transparency, accountability, and collaboration. This Privacy Policy outlines how we collect, use, share, and protect personal data when you access or use our services, software, and websites (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described below.

Information We Collect

• Personal Data: Names, email addresses, job titles, and contact details.
• Product Data: Product planning information, customer feedback, roadmaps, and other product-related data.
• Project Data: Strategic planning information, issues, budgets, task lists, KPIs, and other project-related data.
• Partnership Data: Data related to tracking and facilitating engagements between your organization and others.
• Usage Data: Information on how the services are accessed and used, including login times, activities performed, and interaction data.
• Technical Data: IP addresses, browser types and versions, time zone settings, operating system, and platform.

How We Collect Your Information

We collect personal data through various methods, including:

• Direct Interactions: When you fill in forms on our website or communicate with us by post, phone, email, or otherwise.
• Automated Technologies: Through the use of cookies or similar tracking technologies as you interact with our website.
• Third Parties: We may receive personal data from third parties, including analytics providers, advertising networks, and payment processors.

How We Use Your Information

• To Provide Services: Configuring your user experience, managing your account, and delivering the functionalities of our services.
• Communication: Sending updates, service notifications, and responding to your inquiries or feedback.
• Improvement and Maintenance: Enhancing the performance and security of our services, troubleshooting, and conducting data analysis and testing.
• Compliance and Enforcement: Complying with legal obligations and enforcing our terms and conditions.

Sharing and Disclosure of Information

• With Service Providers: Engaging third-party companies and individuals to facilitate our service (e.g., maintenance, analysis, audit, marketing).
• For Legal Reasons: Disclosing information if required by law or in response to legal requests by public authorities.
• Business Transfers: Sharing or transferring information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

We do not sell or rent your personal data to third parties.

International Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Security

We employ a variety of security measures designed to protect your information from unauthorized access, use, or disclosure. We are committed to securing data through industry best practices and will be adopting a recognized security framework to enhance our data security measures. We encrypt data during transmission and while at rest. While we strive to implement robust security, please be aware that no method of data transmission over the Internet is 100% secure.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period will depend on the nature of the data and its intended use. When your personal data is no longer needed, we will ensure it is securely deleted or anonymized.

Your Data Protection Rights

• Right to Access: You have the right to request a copy of your personal data.
• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format to transfer to another service provider.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at privacy@sproutly.io.

Children’s Privacy

Our website, products, and services are all directed to people who are at least 18 years old or older. If you are under the age of 18, you are not permitted to submit any personal information to us. We will promptly delete any personal information from a person under the age of 18 should we discover that we have collected such information. If you believe we may have collected information from a person under the age of 18, please promptly contact us at privacy@sproutly.io.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. Your continued use of the Service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

Contact Us

For any questions about this Privacy Policy, please contact us at: privacy@sproutly.io.